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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Doug Darby

April 7, 2026

5  out of  5
rating by Doug Darby
"Great people who are most reliable and get things done in a reasonable time would recommend any of"
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Julie Jones

April 7, 2026

5  out of  5
rating by Julie Jones
"Amazing agent and staff. Amy, Shelby and Gina are friendly and always eager to help."
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Isaac Jacobson

April 2, 2026

5  out of  5
rating by Isaac Jacobson
"Super easy to do business with, makes things clear and simple"
We responded:
"Isaac, Thanks for the kind words! We're thrilled that you had a great experience with us. You are important to us. "
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Tiffani Young

March 30, 2026

5  out of  5
rating by Tiffani Young
"The staff at Amy Glaser's State Farm has to be some of the friendliest people I have ever dealt with."
We responded:
"Thank you Tiffani!"
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Cynthia Stephens

March 24, 2026

5  out of  5
rating by Cynthia Stephens
"Amy and her staff are always very friendly and helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Elizabeth Guffey

March 12, 2026

5  out of  5
rating by Elizabeth Guffey
"Thank you Shelby Smith for always taking care of us !! We appreciate your business more than you know."
We responded:
"You are RIGHT, Shelby truly does a great job of taking care of her customers. Thank you for trusting us with your insurance needs. "
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Doug Reneau

March 10, 2026

5  out of  5
rating by Doug Reneau
"Great experience. Very detailed on options and explanations. They were also able to save me a significant amount of money while increasing my overall coverage."
We responded:
"Doug, thank you for choosing us. We work hard to look at all of your needs and find the best insurance that fits that and your budget."
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Brock Davis

March 3, 2026

5  out of  5
rating by Brock Davis
"I'm so glad I chose Amy Glaser- State Farm Insurance! Everyone I worked with was extremely nice and personable. They quoted my premiums very quick and saved me a ton of money. I highly recommend them and have already started recommending friends and family."
We responded:
"Brock, we are so glad that you choose us too. We want you to know that we appreciate you and we will work hard to make sure that your insurance fits your needs and your budget! "
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Brenda Grider

February 17, 2026

5  out of  5
rating by Brenda Grider
"Great customer service , always willing to support within the community."
We responded:
"Brenda you are so sweet! Thanks, Amy "
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Theresa Berry

February 12, 2026

5  out of  5
rating by Theresa Berry
"Amy and Gina always go above and beyond for us with all of our families insurance needs."
We responded:
"Thank you. Theresa. You and your insurance are important to us, I appreciate your trust!! Take care, Amy "
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Martin Clift

February 5, 2026

5  out of  5
rating by Martin Clift
"Always attentive. Great agent."
We responded:
"Thank you, Martin, your coverage is important and we want to make sure that it is right! Take Care, "
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Donna S Branham

February 4, 2026

5  out of  5
rating by Donna S Branham
"I've had several experiences with Gina. She is amazing. She is always so helpful. Very polite on the phone. Very professional"
We responded:
"Donna, I love this, you are right Gina is one of the best and is very good and knowing insurance and fitting it to your needs. Thank you for the review and take care!"
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Lisa Lovell

January 28, 2026

5  out of  5
rating by Lisa Lovell
"The Agent Shelby was very helpful and went above and beyond in helping us!"
We responded:
"Hi Lisa, Shelby has a heart to help people, she is always willing to help, and in this situation, she did really go beyond, Thanks for noticing! Take care, "
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Susan M.

January 26, 2026

5  out of  5
rating by Susan M.
"Very polite, very very helpful they listen they guide you in the right direction very knowledgeable, your needs will always be met. I have home Auto and life insurance with them it is the best choice I've ever made."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Paul Chew

January 21, 2026

5  out of  5
rating by Paul Chew
"You are always friendly and helpful"
We responded:
"Thanks Paul, Hope you and your family are doing well. Take care, "
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Katrina Cawthorne

January 16, 2026

5  out of  5
rating by Katrina Cawthorne
"Very professional and quick to address my concerns. We love our State Farm team! - Kaylee Cawthorne, Circle City Realty, LLC"
We responded:
"And we Love that you feel that way! Thanks for the great review! We're always happy to help !"
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Linda Rheinheimer

January 9, 2026

5  out of  5
rating by Linda Rheinheimer
"Whenever I have stopped by the office they were always so kind and pleasant and very helpful. The same is true if I call. When calling and they are not available they call me back. They are always so helpful and kind, even when I have been emotionally upset due to an accident. They reassure me that everything will be okay and they have helped me out so much! I'm so pleased with them that even after moving away from New Castle and to another town in Indiana they said I could keep my policy with them rather than find another agent in my new town."
We responded:
"Oh Linda, Thank you for this review! You know that we will always be there for you and happy to help!"
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Sandra West

January 6, 2026

5  out of  5
rating by Sandra West
"I can’t say enough great things about Amy Glaser – State Farm Insurance. I work directly with Shelby, and she is absolutely amazing. She has helped me with my home, auto, and business insurance policies and makes the entire process easy and stress-free. Shelby is always kind, patient, and incredibly helpful every time I reach out. I truly feel supported and well taken care of. I highly recommend Amy Glaser’s State Farm office!"
We responded:
"Thank you Sandra, Shelby is the best! And you are right, she loves taking care of her clients. I am so glad that you shared that. "
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Don Knox

December 19, 2025

5  out of  5
rating by Don Knox
"Made the switch Very easy"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Stephen Pass

December 18, 2025

5  out of  5
rating by Stephen Pass
"Gina was very helpful in helping my son get the right policy for his vehicle."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shannon Bunger

December 3, 2025

5  out of  5
rating by Shannon Bunger
"Amy and her team are great! Shelby responds with in minutes of calls and emails and is always there to help us with our insurance needs."
We responded:
"Shannon, thank you for the thoughtful review. We sincerely appreciate your kind words. Our team is committed to providing prompt and dependable service, and it is wonderful to know your experience reflects that. We hope to continue serving all your insurance needs for many years to come!"
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Lena Suman

November 26, 2025

5  out of  5
rating by Lena Suman
"Gina is amazing! She puts customers first and is very helpful at explaining the details. She also has returned my phone calls the same day or is in the office to take my call. Truly there for you!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dennis Chambers

November 25, 2025

5  out of  5
rating by Dennis Chambers
"Very Good Customer Service. They are always willing to sit down and answer quetions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Debbie Brammer

November 21, 2025

5  out of  5
rating by Debbie Brammer
"Gina at State Farm was most helpful. She found better rates and was great to work with.... I highly recommend her and State Farm Insurance..."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Karen Cochran

November 11, 2025

5  out of  5
rating by Karen Cochran
"The ladies are very friendly and will go out of their way to help you. Thanks for everything State Farm"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"